The use of ICT (Information and Communication Technology) and Internet to…
2023
The use of ICT (Information and Communication Technology) and Internet to achieve better Government processes is called ____.
Answer: D. E-Governance — In public administration, e-governance refers to using information and communication technology to improve government processes, public-service delivery,…
- A.
E-Democracy
- B.
E-Commerce
- C.
E-Government
- D.
E-Governance
Attempted by 59 students.
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Correct answer: D
In public administration, e-governance refers to using information and communication technology to improve government processes, public-service delivery, transparency, and interaction with stakeholders. E-government is often used more narrowly for electronic government operations and services, although the two terms overlap in some authorities.
The stem asks for the term used when ICT and the Internet improve government processes. In the MPPSC State Forest Service (Main) Exam 2023, the commission’s final answer key classifies this wording as E-Governance.
E-Democracy focuses on ICT-enabled participation in democratic deliberation, consultation, and voting.
E-Commerce concerns Internet-based buying, selling, payment, and other commercial transactions.
E-Government commonly denotes electronic government administration and service delivery; the OECD also uses a broad definition close to this stem, which explains the terminology overlap.
E-Governance is the broader exam-category for applying ICT to government processes and governance relationships.
Cross-check: the official final key for Set A, question 18, maps the item to E-Governance. Therefore, the accepted answer for this PYQ is E-Governance.
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